STANDARD ANSWERING


This is our most common solution and is suitable for almost any home, small and medium business or individual. Just forward your calls to our service and we will answer it as specified by you in your custom greeting. We will then speak to the caller, inform them that you are unavailable and take message. We will then forward the message in an email and/or as a sms.


Features:


  • Custom Greeting
  • Email and SMS messages

Example Conversation:


Operator: Thanks for calling Simple Telecom, this is [name] speaking, how can I help you?


Caller: Hi, I would like to talk to someone about your Live Answering Services.


Operator: Ok, unfortunately none of the sales managers are available at the moment, Can I get someone to call you back?


Caller: Yes, that would be great.


Operator: Ok, Can I grab your name?


Caller: Sally Smith.


Operator: And your number Sally?


Caller: 07 3123 6322.


Operator: Thanks Sally, I will have someone call you as soon as possible.